FAQs
We try to make scheduling your appointment as easy and convenient as possible! For the most comprehensive experience, create an account in our customer portal. Or, you can text us at 504.906.9586 or email us at book@realtyportraits.net.
1
How do I book a shoot?
We can typically get you scheduled within 1-3 business days. If you have a more urgent need, text us at 504.906.9586 or reach out through our get in touch form.
2
How soon can I schedule?
What is your turnaround time?
3
We work diligently to make sure we can deliver processed images the day after the photo shoot (by 5PM) with the only exception to this being Friday or weekend appointments. Any photos that are taken on a Friday/weekend will be delivered Monday morning.
How do I receive my images?
4
You will receive an email link to download your photos that can easily be shared with team members and clients. You will be able to reference back to your images at any time for a period of 12 months.
We are fully self-sufficient and do not require client attendance, but you are welcome to be involved in the process. If you do not plan to be at the property during the appointment, please provide any access information and specific photo requests during booking. Otherwise, the photographer’s interpretation shall be deemed acceptable.
It is essential that the property is prepared and ready upon our arrival by cleaning, hiding clutter, wires, and trash cans, removing personal items, removing cars from the driveway, and mowing the lawn. A more detailed checklist will be provided prior to your appointment. Unless otherwise arranged, a property that has not been prepared will be considered unready and must be rescheduled.
Do I need to be at the property?
5
While we can shoot on cloudy days, we can not use our equipment in the rain. If gray skies become an issue, our editing team has the ability to add a blue sky replacement to almost any exterior photo! However, if the weather conditions are extreme or become hazardous, we will reschedule at a time convenient for you.
Do you have a rainy day contingency?
6
All photos created by Realty Portraits are solely and exclusively owned by Realty Portraits. We grant clients the limited right to use the photos indefinitely in exchange for a one time payment for a photo appointment. This limited right can be revoked at any time. You are welcome to share your images with your clients and team members but are prohibited from reselling them. For more information regarding photo rights, please visit the United States Copyright Office website.